Contact
How can we help?
Email Philosophy Forge and include the details below when reporting a problem. Queen's Regalia has no app account or password.
- Your device model and iOS version
- Your app version, if known
- The story or puzzle mode involved
- What you expected and what happened
- A screenshot, if it contains no private information
Never send passwords, payment-card details, store credentials, backup files, or sensitive personal information.
Quick help
Frequently asked questions
How do the puzzles work?
Place exactly one crown in every row, every column, and every colored region. Crowns cannot touch, including diagonally. The tutorial and Academy contain guided lessons.
Does the game require internet access?
No. The game and story content are bundled for offline play. Opening the Privacy Policy or Support webpage requires an internet connection.
Are there accounts, ads, subscriptions, or in-app purchases?
No. The complete native game is included with the one-time paid download. There are no accounts, ads, subscriptions, or in-app purchases.
Where is progress stored?
Progress, puzzle runs, Bestiary discoveries, viewed scenes, and preferences are stored locally on your device. There is no Philosophy Forge cloud save or cross-device account sync.
How do I reset a puzzle?
On a puzzle screen, choose the Reset tool and confirm Reset. This clears that attempt's marks and elapsed time.
How do I reset one story?
Open Master settings, choose the story arc, select Reset this story arc, then confirm Reset this arc.
How do I delete all local data?
Open Master settings → All game data → Completely reset game → Continue → Erase everything. This deletes every story arc, puzzle-only run, unlock, tutorial and Academy progress, and master setting. It cannot be undone.
Can support restore progress?
No. Philosophy Forge does not receive game saves. Apple backup or device-transfer features may restore data depending on your settings, but they are not a Queen's Regalia account service.
A puzzle appears stuck or incorrect
Use Check progress or Hint, undo recent marks, or reset the attempt. If the problem remains, email the story, puzzle or mode, board size, and a screenshot.
How do I reduce motion?
From the home screen, open Master settings and enable Reduce motion.
Purchases and refunds
App Store billing
Apple processes purchases and eligible refunds. Visit Apple's Report a Problem for purchase history or refund requests.
Policies and publisher
Privacy information
Read the public Queen's Regalia Privacy Policy.
Philosophy Forge
support@philosophy-forge.com
https://philosophy-forge.com
Last updated 24 August 2026